Enfinite Solutions - Outage at our Data Center – Incident details

Experiencing partially degraded performance

Outage at our Data Center

Resolved
Major outage
Started over 2 years agoLasted 13 hours 21 minutes

Affected

Network Infrastructure

Operational from 3:35 AM to 3:39 AM, Major outage from 3:39 AM to 4:57 PM

Cluster 2: EliteLaw

Operational from 3:35 AM to 3:39 AM, Major outage from 3:39 AM to 4:57 PM

Cluster 3: BiasharaCMS

Operational from 3:35 AM to 3:39 AM, Major outage from 3:39 AM to 4:57 PM

Applications

Major outage from 3:35 AM to 4:57 PM

EliteLaw

Major outage from 3:35 AM to 4:57 PM

LeaveMate

Major outage from 3:35 AM to 4:57 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue with has been resolved, all services should be online.

  • Identified
    UTC
    Identified

    Data Center technicians are investigating an issue affecting server computing abilities of our data center region.

  • Investigating
    UTC
    Investigating

    We are currently working with our providers in our data center to restore service as soon as possible. We are investigating at this point with no ETA at this time.