Enfinite Solutions - Notice history

Experiencing partially degraded performance

Notice history

View current status

Jan 2024

No notices reported this month

Dec 2023

Major Outage Due to Delays in Data Center Scheduled Maintenance
Resolved11 hours 48 minutes
  • Resolved
    UTC
    Resolved

    Good afternoon,

    An update to the on going issue, all services are up and running. The team at the data center has been working tirelessly to bring up all services and I am happy to report that all is now good and all services are up and running.

    Nature of Maintenance:
    The data center was implementing essential changes to their infrastructure to enhance the quality and reliability of their services. This migration was into a newly improved facility. The new facility will feature full SSD storage backed by NVME, providing improved performance, stability, and future growth opportunities.

    On behalf of the data center team, we apologise for the prolonged maintenance and truly thank you for your patience during the downtime.

    Many thanks,
    Enfinite Team.

  • Monitoring
    UTC
    Monitoring

    Good morning,

    A number of customer servers world-wide are now beginning to come online.
    The data center engineering teams are working as fast as possible to resolve the underlying issues and restore full working services. If your site or service is not yet online, do be assured they are working on it.

    If you have any specific concerns or need assistance, please don't hesitate to let me know.

    Thank you for your patience and understanding during this time.

    Best regards,
    Enfinite Team

  • Investigating
    UTC
    Investigating

    Good morning,

    We are currently experiecing a Major system outage due to delays experienced during a routine data center maintenace and upgrade in our St. Louis Datacenter facility. Although the data center personnel had initially estimated the migration to take around 6 hours they've encountered some unexpected delays.

    Current Status:

    Migration Progress: The process is slightly behind schedule. However, all teams are fully engaged and working tirelessly to complete the migration as quickly and efficiently as possible.

    Service Restoration: Some services have already been restored, and they're making steady progress in bringing all services back online.

    Updates and Information:

    For detailed information and the latest updates on the migration status, please visit: https://status.hostek.com/incidents/36h0rfg651ps.

    We sincerely apologize for any inconvenience this delay may have caused. Rest assured, the data center engineers are doing everything in their power to finalize this migration promptly and efficiently.

    If you have any specific concerns or need assistance, please don't hesitate to let me know.

    Thank you for your patience and understanding during this time.

    Best
    Enfinite Team

Previous

Nov 2023 to Jan 2024

Next